Process & Information Management
Also refered to as Business Intelligence, this is the backbone of an efficient company, with teams working together in an optimized way. With minimized to no time lost:
In searching for information
On process and task synchronization across teams and departments.
Such optimization can be achieved over two main axes that aims to reach a same goal. Information Management Information can be found in a very large amount of sources, here are some statement presenting possible components that could help to leverage data.
Multi data sources (Documents / Databases / Web Services & Cloud)
Being under control of Master Data management (MDM) systems for highest quality and data consistency
Consolidated in controlled and understandable Data repository (Datamarts, data warehouse -DWH) through data extraction and transformation processes (ETL)
And translated from technical data to business language (semantic layer – Business Intelligence & reporting systems).
Provides horizontal overview of company business – from technical operational reports & KPI (Key performance indicators) to high level management dashboards => And thanks to automatic distribution systems, information is available
at the right time
to the right people
at any place
Process are most of the time relying on IT systems (internal and or external).
These systems are not always optimized to work together and serve work team efficiently through established business processes.
Service Oriented Architecture is a trendy and efficient approach – yet not mandatory – that can help building agile IT landscape: Information can be operated by flexible systems talking to each other through Enterprise Service Bus technology – and inter-system dependencies is highly reduced.
Business Processes can also be optimized by modelling and analyzing bottleneck thanks to BPMN (Business Process Model and Notation).
Business Process can then be supported by BPM platforms (Business Process Management) which can automatically follow business processes, and handle data flow across several underlying systems.
These platforms provide people in your company with an instant access to pending tasks and activities on which they are participating: No more time wasted in digging for documentation and assigning tasks by email.